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Core units MSMENV272 Participate in environmentally sustainable work practices MSMSUP102 Communicate in the workplace MSMWHS200 Work safely Elective units AUMANA001 Prepare and document quotations AURACA001 Respond to customer needs and enquiries in an automotive workplace AURACA002 Establish customer requirements of a complex nature AURACA003 Build customer relations in an automotive workplace AURAMA004 Maintain business image in an automotive workplace AURAMA005 Manage complex customer issues in an automotive workplace AURSCA002 Present automotive products and services for sale AURSCA003 Apply sales procedures in an automotive workplace AURSCA004 Carry out cash and non-cash payment operations AURSCA005 Sell automotive products and services AURSCA006 Promote automotive products and services AURSAA001 Process customer complaints in an automotive workplace BSBCUS501 Manage quality customer service AURSCA001 Select and supply automotive parts and products AURSLA001 Comply with legal requirements when selling automotive products and services AURSBA002 Identify and match uncommon automotive parts AURTTA017 Carry out vehicle safety inspections HLTAID003 Provide first aid MSMOPS212 Use organisation computers or data systems If you require RPL Kits with comprehensive benchmarking
Units of competency BSBTEC101 Operate digital devices ICTICT211 Identify and use basic current industry specific technologies BSBOPS101 Use business resources FSKDIG002 Use digital technology for routine and simple workplace tasks * We can develop additional elective units that are not listed on request (Please contact us for further information)
canter and reducer FWPCOT3286 Identify levelling and tensioning requirements for saw blades FWPCOT2246 Appearance grade hardwood sawn and milled products FWPCOT2249 Visually stress grade hardwood FWPCOT2250 Visually stress grade softwood FWPCOT2243 Tail out timber product and waste material FWPCOT3291 Apply principles of timber and process optimisation in sawmill operations If you require RPL Kits with comprehensive benchmarking
enter and verify programs in supervisory control and data acquisition systems* If you require RPL Kits with comprehensive benchmarking
Units of competency ICTSUS402 Install and test power saving hardware ICTSUS403 Install and test power management software If you require RPL Kits with comprehensive benchmarking
SCORM Compliant Package-AURPTE102 Inspect and service outdoor power equipment engines UET Core units MSMENV272 Participate in* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.